Frequently Asked Questions

With Express delivery, your order will arrive within 24 hours for minimum orders of 1000 AED and above in Dubai*. For general delivery, expect your order to arrive within 2-5 business days. Click here for more details.

You can pay securely using your Debit/Credit Card with our Pay Now option. We also offer Cash on Delivery. Read the terms & conditions Click here for more information.

Oodi.com follows a standard 7-day return policy. You can find more details by visiting our  Return Policy page.

Our hassle-free return policy enables you to easily initiate returns by contacting our customer care and call centre. For assistance, call 04 298 0022. Terms and conditions apply. Click here for more details.

Absolutely. We maintain the highest standards of payment security. Our Payment Gateway is 3D secured verified, and your credit card details are not stored on our website. We accept all internationally accepted debit/credit cards issued in UAE/GCC. Rest assured, your transactions are safe and protected. For More  Click here 

Yes, all products are covered under our standard product warranty as outlined in the Warranty Terms & Conditions. Click here to learn more