Question 1: How long does delivery take within the UAE?

Answer: With Express delivery, your order will arrive within 24 hours for minimum orders of 1000 AED and above in Dubai*. For general delivery, expect your order to arrive within 2-5 business days. Click here for more details.


Question 2: What payment options are available?

Answer: You can pay securely using your Debit/Credit Card with our Pay Now option. We also offer Cash on Delivery. Read the terms & conditions for more information.


Question 3 – What is the return policy for

Answer: follows a standard 7-day return policy. You can find more details by visiting our Return Policy page through this link: [Return policy page link].


Question 4: How can I return a product?

Answer: Our hassle-free return policy enables you to easily initiate returns by contacting our customer care and call centre. For assistance, call [insert call centre number]. Terms and conditions apply. Click here for more details.


Question 5: Is the payment method secure when paying online on

Answer: Absolutely. We maintain the highest standards of payment security. Our Payment Gateway is 3D secured verified, and your credit card details are not stored on our website. We accept all internationally accepted debit/credit cards issued in UAE/GCC. Rest assured, your transactions are safe and protected. For More click here [link to payment page]


Question 6: Are the products purchased on covered under warranty?

Answer: Yes, all products are covered under our standard product warranty as outlined in the Warranty Terms & Conditions. Click here to learn more. [link to warranty page]