• All the items that are covered by warranty have free shipping.
  • OODI is not responsible for any damages that occur during the shipping to our warehouse.
  • On return, please make sure the item is packed in its original box or wrapped safely.
  • The customer must provide the corresponding accessories and product to the courier company during the pickup (such as earphone, battery, charge carrier etc).


For all products, the manufacturer policy on the product page shall prevail over the general warranty policy.

Need help? Contact our customer service team on+971 556468070 in UAE, or email care@oodi.com